The recent problems with the Resort intercom system were resolved on Thursday 4 November. Visitors and residents can again dial through to homes from the gate for access and call house-to-house within the Resort.
In a small number of residences, modems used to connect to the system may have become disconnected. If you are experiencing any difficulty with your resort intercom, please call HIR Security on 5530 9971 to arrange for rectification by a technician.
The faulty hardware and software elements used previously were more than 6 years old and direct replacements are not available. Correcting the problem required installation of a new hardware/software controller, which had to be specially sourced and ordered.
The new equipment is designed to handle sudden network faults or environmental changes without causing corruption to the underlying resort intercom system and will provide significantly better service reliability than the previous equipment.
We apologise for the inconvenience and thank residents for their patience.
Click here to view the original 28th October Residents Circular
Resort Circulars
- 09 may 2012 ptbc circular re lakes pool heater repairs.pdf 222.14 KB 2012-05-10 23:50:09
- 28 april 2011 circular to all residents re- coles temporary closure-1.pdf 52.64 KB 2012-02-14 17:02:07
- 5july2011new_gate_access_control_systems.pdf 56.01 KB 2012-02-14 17:01:42
- hope harbour marina 13 feb 12-1.pdf 63.29 KB 2012-02-14 17:00:28
- 5 oct 2011 - gate intercom system failure .pdf 200.91 KB 2011-10-06 14:20:17
- Jun 2011 - New Gate Access Control Systems.pdf 54.43 KB 2011-10-05 18:55:38
- Jul 2011 - Security Circular.pdf 184.04 KB 2011-10-05 18:55:36
- Jul 2011 - New gate Access Control Systems.pdf 56.01 KB 2011-10-05 18:55:33
- CMS Purchase.pdf 66.01 KB 2011-10-05 18:55:32
- 8 Jul 2011 - Census.pdf 67.73 KB 2011-10-05 18:55:30
- 04 Apr 2011 - Telecomunications Tower.pdf 51.51 KB 2011-10-05 18:55:29
- 30 Mar 2011 - Gracemere Rumble Bars.pdf 155.94 KB 2011-10-05 18:55:27
- 28 Oct 2010 - ICT Network.pdf 151.70 KB 2011-10-05 18:55:25
- 28 Apr 2011 - Temporarty Closure of Coles.pdf 52.64 KB 2011-10-05 18:55:22
- 22 Feb 2011 - Breakdown of ICT Network.pdf 75.00 KB 2011-10-05 18:55:21
- 19 May 2011 Pool Certificates.pdf 59.14 KB 2011-10-05 18:55:19
Jx List Files v1.3
© 2009-2010 Olle Johansson
