The Allconnex sewerage system is back in normal operation and all pathways throughout the Resort have been reopened
All News Articles
Heavy Rains - Update
Heavy Rain - Resort Bulletin
Please note the following:
- Due to Allconnex reaching capacity on the main sewerage line, people within the Resort will not be able to flush toilets. This situation is currently affecting Gracemere and Magnolia and unless Allconnect rectify the matter it will eventually start to effect other areas. Our pump stations and sewerage system are working effectively. The contact for Allconnex is 1300 000 928 if Residents wish to take the matter up further with Allconnex directly. We will continue to chase up Allconnex for updates on the matter and we will keep you informed as the situation changes.
- the water is currently over the revetment walls and a high tide of 1.7 m is expected locally around 11:20 am.
- All underpasses in the Resort have also been shut down and closed off.
- The back road that services the GC landscape compound has also been closed off.
NEW ARTICLES DELIVERED TO YOUR IN-BOXThat’s right – we’ve added an RSS (for Really Simple Syndication) facility to the HIR News website that enables you to opt to be sent an e-mail whenever we post a new article.
That way, you can keep yourself informed without the need to logon to the site from time to time.
There are three simple steps to set up this facility;
1. Click on the box at the left hand side of the Home Page and then click on RSS the box that appears:
2. Choose the browser or email client you want to use from the drop-down (options will vary according to installed browsers / programs). Example shown is for Safari browser:
3. Click on “Subscribe in Mail” at the right hand side of the panel, under “Actions”
That way, you can keep yourself informed without the need to logon to the site from time to time.
There are three simple steps to set up this facility;
1. Click on the box at the left hand side of the Home Page and then click on RSS the box that appears:
2. Choose the browser or email client you want to use from the drop-down (options will vary according to installed browsers / programs). Example shown is for Safari browser:
3. Click on “Subscribe in Mail” at the right hand side of the panel, under “Actions”
Tom Gerrard -15 Years with HIR SecurityTom Gerrard joined HIR Security 15 years ago, in December 1996 - just in time for the Johnny Walker Classic.
Tom was promoted from Patrol Officer to Control Room Operator and more recently, to Security Supervisor.
Tom loves fishing and football (but only when the All Blacks or the NZ Warriors win!)
Congratulations Tom – and thank you for your contribution to the safety of HIR and our Residents over the past 15 years.
Recycling Recommended
CMS, acting on behalf of the PBC, has worked with the Queensland Government Department of Environment and Research Management (DERM) to achieve exemption from the Municipal Waste Levy for residents of Hope Island Resort.
Channel 9 on MYSTAR HDResidents with an Austar “MyStar HD” unit installed can now receive Channel 9 via the normal Austar TV Channel Guide menu. Previously, users could not receive Channel 9 via their MyStar unit.
Gate Clicker AvailabilityGate clicker demand has been much higher in Gracemere and The Lakes precincts than those precincts installed earlier and our supplier has also experienced delivery delays. As a result, there has been a delay in fulfilling orders for clickers placed by owners, for which we apologise.
We are expecting a delivery by the end of the week that will enable the backlog to be cleared. NOW RECEIVED
In the meantime, swipe cards are in ample supply.
Secure Your Golf Buggy!
Regrettably, at HIR and Sanctuary Cove, there have been recent incidents where golf buggies have been stolen and although they have been retrieved, considerable damage has been done to them.
Please make sure that you don’t leave keys in your buggy when you park – even at home.
Security Success for Gate Control System !
The new gate control system being installed across the Resort is proving its worth already.
Attention Riverleigh and Palladian ResidentsTV Reception Update - Problems Fixed
The recent residual problems that caused intermittent TV reception problems for some residences have been identified and fixed.
New Gate Access Control Systems
The access control system throughout Hope Island Resort (HIR) uses technology developed in the 1980s and was introduced into the Resort in the early 1990s. The system has become obsolete and the manufacturer can no longer supply spare parts and there are no alternative sources of supply. Under these circumstances, any breakdown can become a major problem and it is essential that the existing system be replaced.
Protecting Your Home and Property
The following Media Release was sent by Coomera Police. It contains some advice about protection of your home and property. (Click to read)
Stewart Cresswell – 20 Years Service to HIR
Earlier this week, HIR Security Officer Stewart Cresswell celebrated 20 years with HIR Security.
Security Alert!
We have received the following information from the Police - Coomera District Crime Prevention Co-Ordinator, Sergeant Martin Webb
New Gate Access Control System Goes Live! The new Gate Access Control system has now been turned on and the old system switched off at the Magnolia Greens gate. All residents and owners are reminded that they now need to use the new type of cards and clickers to gain access through the gate.
Latest Resort Circulars
Last Updated on Wednesday, 20 July 2011 14:50
Water Supply at Hope Island Resort
In the past four years, the price of 1 kilolitre of water has more than doubled, from $1.05 in 2007 to $2.69 today. The price for next year is forecast to be as high as $3.61 per kilolitre – an increase of 34%.
Installation of Rumble Bars
Cressbrook Drive and Belmont Court
Gracemere Island One & Two
15 Years of Service for Security Manager
Darren Bell
Darren Bell
Hugh Beutel, Queensland State Manager for CMS, with Darren after the presentation of
Darren’s Service Award on 7 March 2011
Security Manager Darren Bell completed 15 years of Service with HIR on 6 March this year. Darren is a resident at the Resort and enjoys playing golf and having fun with his family. Darren loves living at Hope Island Resort for a variety of reasons, but importantly because he knows his family live in a safe environment. Darren’s Service Award on 7 March 2011
Darren leads a professional security team of 21 people, who provide owners and residents with protective services throughout the year. HIR Security is owned and managed by the Principal Body Corporate, under the guidance of the Security Committee and with support from CMS.
HIR Flood MAPS
With the recent flood and storm events, the links below contain the Gold Coast City Council (GCCC) flood maps for the HIR area (these were also recently published in the Gold Coast Bulletin). Please also refer to the GCCC website for further information and details on how residents can obtain an individual flood search report for their property.
Sale of CMS - Update
An earlier circular advised owners that the Hope Island Resort Principal Body Corporate (PBC) had received advice from Mirvac Limited (Mirvac), on behalf of Cambridge Management Services Pty Ltd (CMS), that Esquire Property Group (EPG), a company formed by the principals of Bright & Duggan Pty Ltd (B&D), had entered into an agreement with Mirvac for the purchase of the national CMS business.
Security Supervisor Laurie Belcher Completes 15 Years Service
Earlier this month, Laurie Belcher completed 15 years with HIR Security, where he is a Supervisor. Laurie is pictured above, with Security Manager, Darren Bell.
Before joining HIR Security, Laurie served with the Royal Australian Navy for 20 years, starting in 1968. For 15 years of that time he was in the Submarine Service. Laurie was a Chief Petty Officer (Coxswain) Submarines when he left the Navy in 1988.
In his spare time Laurie is a keen golfer and loves playing with computers. Known for his jokes, he always has a good story to tell about his adventures over the years.
Best wishes to Laurie – with our thanks for your commitment to HIR and to the owners and residents in the Resort
CONVERSION TO
HOPE ISLAND MARINA SHOPPING CENTRE
As you may have seen, significant construction works have commenced to the BI-LO supermarket at the Hope Island Marina Shopping Centre.
The PBC has been advised by the owner of the shopping centre, Recurring Pty Ltd, that the works are now getting underway to upgrade the existing BI-LO store to a high quality Coles supermarket. Work will continue, with an expected completion date of early 2011.
We understand that for a supermarket to wear the Coles brand, it must have a minimum floor plan size and first class fitout standards, which the current BI-LO store cannot offer within the existing footprint. As a result, the supermarket is being extended to be in-line with the Hope Island Medical Centre building.
In addition, Recurring Pty Ltd will be undertaking various other improvements, which will provide a fresh image for the Centre that will better relate to the modern style of the surrounding buildings. Recurring P/L is a member of the HIR Primary Thoroughfare Body Corporate (PTBC) and is committed to this project to enhance the appearance and reputation of Hope Island Resort commercial precinct.
Trading at BI-LO will continue as normal during the course of the internal upgrade of the supermarket. Also, access around the rear of BI-LO past the Medical Centre will still be available through the car parking area, although please observe the signage and directions given by Site Management.
During the period of construction, we ask all residents to please take special care when traversing in and around the shopping centre whilst the works are being undertaken.
HIR Alarm Reporting System Upgrade Completed
New equipment has now been installed to improve the capability and capacity of the HIR Alarm Reporting System.
When it was installed originally, the system was designed to send alarm information from individual residential units to the central control at Security, over Voice over Internet Protocol (VoIP) lines. Unlike calls over the public networks, VoIP calls are free. As the number of homes in the Resort has grown, there has been some congestion on these VoIP lines and alarm reporting has defaulted to the land-lines installed in residences. These calls are charged on the normal telephone account of the residences affected.
The new equipment doubles the number of VoIP lines and provides for almost another doubling of capacity in the future. The previously existing receiver has been retained as part of the system, increasing overall reliability and integrity. The incidence of defaulting to the public switched network will be reduced, avoiding charges to owners' telephone bills and alarm reporting times will be improved, in some instances by up to 80%.
The installation was completed on time and on budget by Comverge, who manage the communications facilities in the Resort, supervised by Truls Fauske, the CMS ICT Manager.
INFORMATION FOR HIR OWNERSON THE SALE OF CMS
- Circular to HIR Residents
- Introduction to Bright & Duggan
- Legal Advice - MinterEllison
- Legal Advice - McCullough Robertson
Video not playing? If you are seeing an "Install Silverlight" message then please follow these instructions;
For Windows Internet Explorer users:
The browser will prompt you to either run or save the installation file (Silverlight.exe). Click Run to start the download. When the download is finished, the browser prompts you again to run the installer. Click Run to start the installation. Note that you must have sufficient administrative privileges to install Silverlight.
For Mozilla Firefox users:
Save Silverlight.exe to your hard disk. Once the download is finished, click Open. The installation starts.
Workplace Health & Safety Audit of HIR Security
Workplace Health & Safety Audit of HIR Security Inspectors from Workplace Health and Safety Queensland recently completed an audit of the workplace practices of HIR Security.
The Department of Justice and Attorney-General (DEIR) maintains an ongoing inspection and audit program through Workplace Health and Safety Queensland, where inspectors test compliance with the Workplace Health and Safety Act. Audits are undertaken to determine if workplace practices are meeting legislative requirements.
HIR Security achieved 100% - a perfect score – in the audit. Congratulations to Security Manager Darren Bell and his whole team on the excellent result.
The Department of Justice and Attorney-General (DEIR) maintains an ongoing inspection and audit program through Workplace Health and Safety Queensland, where inspectors test compliance with the Workplace Health and Safety Act. Audits are undertaken to determine if workplace practices are meeting legislative requirements.
HIR Security achieved 100% - a perfect score – in the audit. Congratulations to Security Manager Darren Bell and his whole team on the excellent result.
ATTENTION DOG OWNERS
Leash-Free Trial at Allabah Park Cancelled
Leash-Free Trial at Allabah Park Cancelled
For more than 12 months the PTBC has been running a trial to allow dogs to be off-leash at Allabah Park between 5:00pm and 8:00am.
The Gold Coast City Council has informed the PTBC that there are requirements that must be met in order to operate an off-leash area:
- Daily inspections of the area by trained and properly equipped personnel
- Measures to ensure that “owners have effective control of their dogs” and “Owners have verbal control of their dogs”
- Ensure that appropriate by-laws are in place
In light of these requirements, the PTBC feels that it has no option but to cancel the trial immediately and investigate the cost and practicality of meeting the requirements specified by the Gold Coast City Council.
Consistent with existing PTBC By-Laws, anyone taking a dog into Allabah Park is required to ensure that the dog is kept on a leash at all times.
We ask for the understanding and co-operation of Residents.
Sickle Avenue Bridges – Levy
There has been some speculation in one of our local newspapers that Hope Island Resort may be included in the properties to be levied to contribute to the cost of two bridges on Sickle Avenue, one of which has been constructed.
Read more... 
Congratulations to "Taffy" - Michael Roberts
Read more... 
BODY CORPORATE FEES?
Who Can You Believe? - Part 2
WHO CAN YOU BELIEVE?
(PART 2)
It has come to our attention that assertions are being aired on the Internet about the veracity of our earlier article, "Who Can You Believe?" These comments appear to centre on four areas:
1. There is uncertainty about the BC levies applicable to RBCs that have not cancelled their existing Management Agreements
2. Proxies should not be allowed at AGMs or EGMs
3. Mr V Vine sits on the PBC Executive Committee without proper authority
4. The HIR News website cannot be considered to be "the only official website for HIR"
MANAGEMENT OF COMMON PROPERTIES - THE REAL SITUATION
An article floating around on an unofficial website, purporting to explain the situation concerning the management of common properties in our Resort has been brought to our notice as a misrepresentation of the real situation. We thought therefore, that we would set the record straight once again.
Obviously the authors of the article are still living in the past and cannot comprehend or do not want to recognise and accept the improvements achieved from recent negotiations for new Management and Administration Agreements.
Read more... An article floating around on an unofficial website, purporting to explain the situation concerning the management of common properties in our Resort has been brought to our notice as a misrepresentation of the real situation. We thought therefore, that we would set the record straight once again.
Obviously the authors of the article are still living in the past and cannot comprehend or do not want to recognise and accept the improvements achieved from recent negotiations for new Management and Administration Agreements.
WHO CAN YOU BELIEVE?During the past year there have been several publications on websites, and flyers dropped into mailboxes, criticising decisions made by the PBC.
Thankfully, Australia is a free country and we have no problem with legitimate criticism. However, we do have a problem with opinions and assertions being presented as facts when the information is incorrect or gives a particularly one-sided view.
